Amarclub FAQ — All Your Questions Answered

Amarclub offers two separate options:

1. Temporary Break (Self-Exclusion): Log In → Account Settings → Responsible Gaming → Self-Exclusion Choose your preference. Your account can be locked for 24 hours, 7 days, 1 month, or 6 months. Logging in will be completely disabled during this period.
2. Permanent Closure: Self-Exclusion Select the "Permanent Closure" option from the menu, or [email protected]Send a request from the email address registered with.

For permanent account closure, the support team takes a maximum of 72 hours deactivates the account within that period and returns any remaining balance to the registered payment method. Any active bonuses will be forfeited.

Follow the steps below to edit your profile:

1. Log in and click your name in the top-right corner.
2. "My Account" or "My Profile" Go to the section.
3. Your name, date of birth, and address can each be changed only once; any further changes will require assistance from the support team.
4. To add or change your mobile number, "Verify Number"— an OTP will be sent; use it to verify your number.

Important: If you need to change the real name provided at registration, you must submit a copy of a government-issued ID to support — the update will only be made once verification is complete.

Deposits made via bKash, Nagad, and Rocket 1–5 minutes to appear in your amarclub wallet. During peak hours (9 PM–12 AM), it may take up to 15 minutes.

If the deposit hasn't arrived, follow the steps below:

1. Note the transaction ID in your bKash/Nagad app.
2. Log in to amarclub and Deposit History Check your Deposit History — if it shows "Pending", please wait a moment.
3. If your balance hasn't updated after 30 minutes, open Live Chat and provide your transaction ID, amount, and time.
4. The support team verifies bank references and takes a maximum of 2 hours resolves the issue within

Warning: Sending funds to the wrong account number may delay your refund; always use the number provided on amarclub's deposit page.

Enabling 2FA means that even if your password is compromised, no one can access your account. Steps:

1. Log In → Security Settings → Two-Factor Authentication।
2. Clicking the "Enable" button will display a QR code or a 6-digit secret key.
3. On your phone Google Authenticator or Authy Open the app and scan the QR code.
4. Enter the 6-digit code generated in the app within 30 seconds and "Confirm"Click on.
5. If successful, backup codes will be displayed — take a screenshot and store them somewhere safe.

From this point on, every login will require both your password and a code from the app. To disable 2FA From the same section, select "Deactivate" and enter the code again.

Wagering Requirement (WR) refers to the wagering requirement that must be met before a bonus can be withdrawn. Standard rules at amarclub:

• Bonus amount × specified multiplier = total turnover target.
• Example: BDT 500 bonus, WR = 20x → you need a total turnover of 500×20 = ৳10,000 in bets must be completed.

Things to keep in mind:

• Not all games contribute equally to turnover — slots are generally counted at 100%, Live Casino at 10%–50%, and Sports Betting under separate terms.
• If a bet does not meet the minimum Odds requirement, it will not count toward the WR.
• The deadline to complete the WR is usually calculated from the day the bonus is credited — 30 calendar days।
• To track your current progress, Bonus Wallet → Active Bonusespage.

The amarclub welcome bonus is awarded based on a new member's first deposit. Steps:

1. Register: amarclub Registration page and create your account.
2. First Deposit: Deposit a minimum of BDT 500 (check the specified amount for the maximum bonus).
3. Bonus Code (if applicable): If a promo code field is available on the deposit page, enter your active code there.
4. Activate: Bonus balance immediately after deposit In the Bonus Wallet will be credited — usually within 5 minutes within.

Full bonus terms and conditions (maximum limits, game restrictions, expiry) Terms & Conditions page. No promo code or bonus not received? Let us know via live chat and our team will assist you right away.